A healthcare business analyst is expected to bridge the gap between the traditional and advanced methods of information gathering. A healthcare business analyst holds the responsibility for creation and implementation of both reports and analysis to maximize the effectiveness of healthcare management through initiatives and strategies.
The works on a vast landscape with possibilities to commit mistakes unknowingly; and, even the single error affects the complete profitability, team members’ performance, and customer satisfaction. The learning is a continuous process; the following are often committed five mistakes by business analysts will help you improve your performance:
Mistake 1: Inappropriate language in requirements
Business analyst often fails in communicating the requirements in proper technical terms from the specific technical viewpoint. It is expected that business analysts keep the requirements tested and well structured.
Business Analysts must make the requirements – SMART: Specific – Measurable- Attainable- Realizable -Time-bound. Going a step ahead of this usually used ‘SMART’ approach, one can follow – SMART-CC that adds Complete & Concise to ‘SMART’ acronym. The organization itself is the primary user of the requirements that a business analyst collects and make smart for testing; so, ensure that there is no confusion in understanding by anyone involved.
Mistake 2: Making assumptions in requirements
If you have any uncertainties regarding the requirements, keep questions ready or write it as business analysis assumptions and highlight it in your document. Review it thoroughly with your stakeholders as early as possible.
Mistake 3: A Conversation without a thought Line
The proper conversation with stakeholders is an essential latchkey to complete any project successfully, but it needs to be in the line of the perspectives you get after the analysis of business needs and that of the project. Non-relevant discussions put just the blinders to actual requirements and distract the team members from the task causing frustration. The competent business analysts avoid involving too many stakeholders in reviews to get the best solution for a particular issue; all the meetings should be issue based.
Mistake 4: Get feedback.
Get feedback about the requirements from the stakeholders. It is always advised to prefer looping your Managers and the Development team (so that you know the requirements are feasible).
Note: Always remember – incorrect requirements are worse than incomplete requirements.
Mistake 5: Requirements traceability
The ability to trace business requirements into test cases and to propagate these into functional requirements and development tasks is essential. Never miss that. A proper process makes a smart business analyst. If there are any corrections in the requirement, the business analyst can quickly tell which test cases will be impacted based on the analysis. That makes everything easy.
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